Household Appliance Repair in Kazakhstan Grew 34.6%: Overall Service Market Up 18.5% in H1 2025

The segment covering repair of electronic household appliances—including refrigerators, washing machines, and televisions—recorded the most dynamic growth among all areas of Kazakhstan's household services market: service volume increased by 34.6%, reaching 7.6 billion tenge. According to analysts, the key driver of demand for restoring the functionality and appearance of household items was the decline in real household incomes.

Total Volume and Long-Term Dynamics

The total volume of repair services for computers, personal consumer goods, and household items in January–June 2025 reached 45.8 billion tenge—up 18.5% compared with the same period in 2024, when growth stood at 7%. Over five years, the sector's service volume has grown 2.5-fold, and over a decade—3.8-fold (Energyprom.kz data).

Segment Dynamics

Computer and peripheral equipment repair is the fastest-growing segment: 21.8 billion tenge in the first half, +10.1% year-on-year. Demand is driven primarily by component replacement, recovery from mechanical damage, software troubleshooting, and routine maintenance.

Other significant segments:

• household appliances, home and garden equipment—+18.4%, to 2.3 billion tenge;
• communications equipment—4 billion tenge;
• garments, headwear, and textile accessories—2.5 billion tenge;
• furniture and interior items—2.2 billion tenge;
• footwear—2 billion tenge.

Notable year-on-year growth was recorded in the repair of fur and leather goods and headwear (5.1-fold), furniture and interior items (3.9-fold), and footwear (2.8-fold). At the same time, service volumes declined for bicycle repair (12.7-fold), musical instruments (10.1-fold), wristwatches and other timepieces (2.5-fold), and travel and leather goods made from natural and synthetic leather (2-fold).

Regional Breakdown

More than half of total service volume was accounted for by Almaty (15.8 billion tenge) and Astana (7.8 billion tenge) combined. Significant volumes were also recorded in Karaganda (3.9 billion), Atyrau (2.9 billion), and Aktobe (2 billion) regions.

Price Dynamics and Payment Structure

As of October 2025, household appliance repair services had risen 10.4% year-on-year—twice as pronounced as in October 2024. Clothing cleaning and repair services increased in price by 13.5% (a year earlier—12.8%), and footwear repair by 8.9% (a year earlier—11.5%).

Across the sector as a whole, services paid for by households accounted for 27.5% of the total, while in the largest segment—computer repair—households contributed only 13.3%. Services for repairing wristwatches and other timepieces, musical instruments, and bicycles were paid for entirely by households.

Source: Kapital.kz, Energyprom.kz data.