Buderus Launches AI Assistant AskBuderus Pro for Heating Professionals

Buderus has introduced AskBuderus Pro, an AI assistant developed for installation and service companies working with heating systems. The tool provides round-the-clock answers to technical questions about Buderus products, systems, and applications, complementing personal support.

Platform Capabilities

AskBuderus Pro covers planning, installation, maintenance, hydraulics, control, and system integration tasks. The assistant recognises industry terminology, draws on a built-in knowledge base, and provides step-by-step instructions, spare parts information, and specific solutions. The platform also integrates current industry trends, technical updates, and event information.

Access

Professionals access AskBuderus Pro through a password-protected section for professional clients on buderus.de. The platform is available on smartphones, tablets, and PCs.

Buderus positions AskBuderus Pro as a tool that simplifies day-to-day work, reduces the likelihood of errors, and improves service quality. The company emphasises its role as a systems expert, providing partners with access to up-to-date knowledge in digital format.