AI Search Tools Enter the Refrigeration Service Workflow as a Supplementary Diagnostic Resource
AI-powered search tools are gaining traction among HVACR technicians as a quick-reference aid for troubleshooting. Joe Marchese of Heatcraft Refrigeration Products outlines where these tools help — from explaining component function to transcribing job notes — and where they fall short, emphasizing that manufacturer documentation and hands-on experience remain the final authority.
ACHR NEWS