Home Appliance Repair Market in Kazakhstan: Service Volume Grows by More Than 1.5 Times, Annual Price Increase — 16.4%

The volume of electronic home appliance repair services in Kazakhstan in January–June 2023 reached 4.1 billion tenge, growing by more than 1.5 times compared to the same period in 2022, when growth stood at 37.2%. The volume of repair services for household appliances, home and garden equipment also increased — by 41.9%, to 1.2 billion tenge, whereas a year earlier a decline of 17.9% had been observed.

Price dynamics

As of October 2023, prices for household appliance repair services rose by 0.9% for the month, significantly less than a year earlier (3.4%). During 2023, the highest monthly increase came in June (+1.9%), the lowest in April (+0.3%); in August and September, prices remained unchanged. Over the year, services became 16.4% more expensive, slightly less than the October 2022 figure (16.6%).

Regional differences

The highest price increase was recorded in Akmola Region — 55.2%. Next came Aktobe (42.8%) and Zhetysu (35.1%) regions. The lowest growth was noted in Astana (2.2%), Atyrau and Kyzylorda regions (5.3% each). In Turkestan and Ulytau regions, prices in the sector remained unchanged.

Urban and rural breakdown

Rural areas accounted for only 115.2 million tenge of the total volume of electronic home appliance repair services, which is 2 times more than in January–June 2022. For the household appliances, home and garden equipment category, the rural share was 27.2 million tenge — almost 2 times less than a year earlier.

Data is based on materials from finprom.kz.